Please read carefully this Agreement, and Terms of Service, and Privacy Policy linked below.

Agreement:

The service to be provided by Delphine O'Keeffe t/a Embody My Truth ('The Company') is one-to-one mentoring and group mentoring delivered via video-conferencing (Zoom), and group chat (on Telegram), alongside a membership community. 

Dates and logistics for bi-monthly group sessions to be confirmed with group members upon formation of the group.

1:1 sessions are 60 minutes long. Exact dates will be agreed mutually between myself (the Client) and Delphine in advance, with any absences (e.g. holiday breaks) clearly communicated and agreed in advance also.

I commit to start and finish each session on time, meeting on Zoom at the agreed, scheduled appointment time.

Confidentiality:

All information about the mentor/client relationship, and all personal information about me communicated to Delphine, will remain strictly confidential, except where specifically required by law.

If Delphine decides to share results from the programme, all results shall remain anonymous unless she asks me as Client for permission to share results attached to my name.

Due to the group nature of parts of the service, I understand that I will have access to confidential information shared by other group participants. I understand my obligation to keep such information private, including an agreement not to share the information with anyone, as well as not to copy, use, or otherwise compromise another participant’s information, ideas, intellectual property or business of another.

With the use of technology, it is important to note that there is a risk to confidentiality in using certain media such as the internet, phones and mobile phones. I recognise these risks, and take responsibility for using a secure WiFi or internet connection. Delphine will endeavour to mitigate any risks arising from the use of technology, and undertake to use best endeavours to keep confidential all material relating to the Client, but is not liable for any disclosure of material relating to the Client arising from hacking, viruses or the actions of third parties.

Notice & Cancellations:

If I am more than 15 minutes late for a session without giving prior notice in accordance with this Contract, Delphine will treat the session as cancelled and it will be forfeited, except in exceptional circumstances.

I agree to give minimum three days, i.e. 72 hours, notice, if I need to cancel or reschedule a session, and preferably as long in advance as possible. Delphine will make every effort to re-schedule sessions that are cancelled by me with notice, in a timely manner. Should Delphine need to reschedule, she will strive to give me as client at least 72 hours’ notice, barring an emergency, or exceptional circumstances.

Limitation of Liability

I recognise that this mentoring process is intended to support and enhance my personal development, and that it does not replace medical or mental health supports. 

I take full responsibility for accessing any additional supports that may be necessary at any point, including medical or mental health supports, such as counselling / psychotherapy, or other psychological, emotional or physical care, should anything arise requiring professional assistance.

I recognise that this mentoring process is for guidance purposes only, and it is my responsibility to take whatever actions are necessary, to achieve any desired results.

I agree that Delphine is not and will not be liable for any actions or inaction taken by me as a result of or in connection with, or for any direct or indirect result of any services provided by her (including, but not limited to financial, personal and employment matters). In no event will Delphine O’Keeffe / Embody My Truth be liable to me for any special, punitive, incidental, indirect or consequential damages or losses of any kind in connection with this agreement.

All our dealings in every matter are subject to the laws of Ireland, and we both agree to submit to the jurisdiction of the Irish Courts.

Payment:

I as client understand that I am responsible for full payment for the duration of the agreement, and in the case of monthly installments ensuring these are kept up to date. I agree to pay the sum requested electronically, and to allow The Complany to charge the method of payment on file for the total cost of this service. If a payment is received 10 days past the due date, a 10 Euro fee will be applied per day until the total payment has been satisfied. If a payment is received more than 10 days past the due date on more than one occasion, The Company reserves the right to terminate this agreement, end my membership, and may decline me permission to access mentorship or join in future community spaces. 

Refund Policy:

I as Client am responsible for the full payment of the service, regardless of whether the I complete or participate fully in the Program. The Company is not obliged to offer refunds once I have purchased the service. I understand that changing my mind about the service, failing to follow through or understand the details of the service, not experiencing the results expected or desired, or experiencing any other similar situations does not entitle me to a refund. 

Dispute Resolution:

Should a dispute arise between Delphine O'Keeffe and myself, both parties agree to attempt to resolve by good-faith negotiations and discussions. I agree that failure to see results is not a basis for a “dispute” and I do not hold The Company responsible for any specific results, or those results which have been achieved by other clients of The Company.

Intellectual Property:

I agree and understand that The Company maintains all copyrights and other intellectual property rights in all original or derivative content associated with or included or shared in the mentoring programme. I will be granted a revocable, non-exclusive license to use specified materials in the course of my own personal development, but understand nothing in this Agreement shall constitute a transfer of ownership of any Intellectual Property from The Company to me as Client, nor grant any license to share or sell the information, beyond personal use. I understand that I am not to copy, repost, publish, sell, assist others in selling, distribute, or in any way exploit any of the content or intellectual property provided by The Company or obtained through working with Delphine O'Keeffe, without Delphine's express written consent.

I confirm that I have read in full and agree to the above Agreement.

I confirm that I have also read in full and agree to:

~ The online product Terms of Service

~ The Privacy Policy regarding Data and Communication

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